Are individual members of your team performing less well than you'd hoped?

To figure out what's causing the performance issue, you have to get to the root of the problem before you can fully address it. Ability and motivation go together to impact performance, and the most successful performance improvement efforts combine strategies for improving each. ·


Course Outline:

What is performance management? ·

How does performance management work? ·

Tools of performance management


Before you can fix poor performance, it is vital that you find out and understand the cause.

Does it come from lack of ability or low motivation?

During this session we will look at the following;

1. Diagnosing Poor Performance

2. Enhancing Ability

3. Improving Motivation

4. Creating a Performance Improvement Plan

5. Capability Dismissal

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